Privacy Policy
Plain Language Inc. (“Plain:Language,” “we,” “us,” or “our”) operates the website plainlanguage.media. We are a media buying and strategy company based in Winnipeg, Manitoba, Canada. We respect your privacy and are committed to handling any personal information you share with us responsibly and transparently.
Information We Collect
We collect personal information only when you choose to share it with us — for example, when you request a discovery call or submit an RFP inquiry. This may include your name, job title, business name, email address, phone number, and any details you include in your message.
Our website also collects standard technical data automatically, such as your IP address, browser type, pages visited, and referring URLs. This data is collected through our website platform’s built-in analytics and is used only in aggregate form to understand how visitors use the site.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, discovery call requests, and RFP submissions
- Deliver media buying, strategy, and consulting services to our clients
- Communicate with you about your project or campaign
- Improve how our website performs and how we serve visitors
- Meet our legal and accounting obligations
We do not sell your personal information. We do not share it with third parties for their own marketing purposes.
How We Share Your Information
We may share your information with trusted service providers who help us operate our business — such as email, CRM, and analytics platforms — under strict confidentiality agreements. As a media buying agency, we may also work with advertising platforms (such as Google and Meta) on behalf of our clients, using only the data necessary to execute campaigns.
We may also disclose information when required by law, court order, or to protect our legal rights.
Data Retention
We keep personal information only as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Business and client records are typically retained for a minimum of seven years in accordance with Canadian tax and accounting requirements. When information is no longer needed, we securely delete or anonymize it.
Your Rights
You have the right to access, correct, or request deletion of any personal information we hold about you. You may also withdraw consent where our processing is based on consent. To make a request, email us at info@plainlanguage.media. We will respond promptly and in accordance with applicable law.
Canadian Privacy Law
Plain:Language is subject to the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We collect, use, and disclose personal information only with appropriate consent and for purposes a reasonable person would consider acceptable in the circumstances.
Third-Party Links
Our website may include links to third-party websites, including those of our clients and media partners. These sites operate under their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any site you visit.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the effective date at the top of this page. We encourage you to review it periodically.
Contact Us
If you have questions or concerns about this policy or how we handle your information, please get in touch:
Plain Language Inc.
553-70 Arthur Street
Winnipeg, Manitoba, Canada R3B 1G7
info@plainlanguage.media